OUR PRIVACY STATEMENT
WooWoo, also known as LA Personal Products ("WooWoo," "LA Personal Products," "we," or "us"), has established this Privacy Statement, which describes the types of personal data we collect about you online (via this website or app) as well as offline, how and for what purposes we use your personal data, with whom we share it, how long we retain it, and the choices and rights available to you in relation to our use of your personal data.
For the purposes of applicable data protection law, the data controller under this Customer Privacy Statement is LA Personal Products.
Please note that throughout this Privacy Statement, WooWoo will be referred to as LA Personal Products.
Information We Collect
We collect personal data about you online (through our website or app) and offline. We may collect information automatically using cookies, or when you provide it to us in various situations, such as when making a purchase, signing up for our newsletter, contacting us with a question or request, participating in contests or promotions, or completing surveys.
The personal data we collect includes:
- Contact information (e.g., name, address, phone number, email address, birth date)
- Payment information (e.g., payment card number, expiration date)
- Location and geographic information (if using our mobile site or app with location services enabled)
- Information related to claims or complaints about our products, including health-related data
- Other content you provide (e.g., reviews, survey responses, questions, comments)
We will indicate which information is required or optional, and the consequences of not providing certain information.
We also create and maintain records of your orders, purchase history, and shopping behavior and preferences based on the information you provide during your purchases.
How We Use Your Information
We use your personal data for various purposes, such as:
- Managing your orders, deliveries, invoices, and processing payments
- Notifying you about contests, promotions, and related events
- Conducting surveys, polls, and consumer testing
- Sending newsletters or marketing communications, if you consent
- Tailoring advertisements and offers to your interests based on your purchase history and shopping behavior
- Responding to your questions, requests, or comments
- Handling claims, complaints, and enforcing legal claims
- Contacting you with reminders and updates
- Performing accounting, auditing, and internal functions
- Conducting statistical and research activities
- Complying with legal obligations, including product safety monitoring and reporting
We process your personal data based on your consent, contractual necessity, legal obligations, or our legitimate interests.
Marketing With your consent, we may use your electronic contact details to send promotional emails about WooWoo. You can opt out of receiving these communications at any time.
Sharing Your Information We process your personal data by authorized LA Personal Products personnel on a need-to-know basis. We do not rent, sell, or exchange your personal data with third parties for marketing purposes.
We may disclose your personal data to other parties with your consent or when required or permitted by law. We may also transfer your personal data in the event of a business sale, transfer, or reorganization.
Some third parties, such as TikTok and Rakuten Advertising, may collect personal information when you interact with our digital properties for various purposes, including personalization of offers, advertisements, and analytics. Please refer to their privacy policies for more information.
Protecting Your Information
We maintain administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, or destruction. Service providers who may have access to your personal data on our behalf are contractually obligated to keep it confidential and maintain adequate data security measures.
Retention of Your Information
We typically retain your personal data for the duration of our relationship, plus a reasonable period to comply with legal obligations, take into account the applicable statute of limitation period, or run regular deletion routines. Your personal data may be retained for shorter or longer periods depending on the purposes for which it was collected.
Our site or app is intended for visitors over eighteen years of age. We do not target our site/app to appeal to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen.
In accordance with applicable data protection law, you have the right to request access to, rectification, or erasure of your personal data. You also have the right to request restriction of processing or to object to processing if permitted by law. You can withdraw your consent at any time, and where applicable, you have the right to data portability. If you wish to exercise these rights, please contact us as specified in the "How to Contact Us" section below. You may also lodge a complaint with a data protection authority.
Links to Other Websites
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. If we make changes, we will post the revised Privacy Statement on our site.
How to Contact Us
If you have questions about this Privacy Statement or wish to exercise your rights, please contact us by emailing email@example.com